Self-Evaluation-WIL 1
This self-evaluation is made against the learning goals I had set at the beginning of the internship (Please refer to my Learning Plan).
Goal 1: Improve my IT skills especially with SAP and Excel software
Self-evaluation: I have had enormous progress in learning how to navigate in SAP system. Part of my job is to analyse Purchase to Pay (P2P) issues and provide the solution to holdups with invoices stuck in the system. In the beginning of my internship, I would stress out whenever I saw an email asking "Why has this invoice not been paid". But now, I get excited to see the emails coming in and I have even been given a nickname; "The CSI of ANZA Sourcing"😄
The Business Warehouse is a function within the SAP system. Ericsson uses this function to generate reports according to specific business analytical needs. Excel is used to manipulate the raw data and convert them to the report required. Since I am responsible for monthly reporting duties and daily reporting needs for the ANZA Sourcing team, my Excel skills have improved significantly. I have learnt from online training sources, supportive team members, and by exploring the software on my own. It was quite a struggle in the beginning as I was unfamiliar with all the skills required for my role. However, by the third/fourth month, I start to feel more confident with my skills and knowledge and require much less time to complete the reports.
Goal 2: Get familiar with the Ericsson P2P process, understand the issues involved in this process, and finally, find solutions for these issues.
Achieving this goal requires the accumulation of knowledge through the past six months of internship. A lot of observation has been done to fully understand where the problem lies.
Ericsson has a large vendor base with over 4000 active vendors and around 2000 are used on a regular basis. The company had introduced the E-invoicing Portal called TAULIA to improve supplier information visibility and Accounts Payable efficiency. However, the implementation of this portal has not been supported well enough to achieve these goals. In my opinion, the major reason for the failure is the lack of staff and supplier knowledge of the portal and a lack of ongoing support for the transition to using the portal.
I have received a lot of emails about problems with using the Portal and decided to make it my internship year project to revise and re-install the Portal in ANZA Sourcing. I have collected some cases of the typical problems users had and developed mitigation strategies for these issues. These proposed solutions are to be discussed with my supervisor and team before any action can be taken.
Learning Goal 3: Learn the different stages and various activities of the sourcing process at Ericsson.
Two months ago, one of the Category Managers, Mauricio, asked if I was interested in getting involved in sitting in on some of the processes relating to supplier selection. My primary focus until then was to understand the role and dealing with P2P issues. I was very happy to get some first-hand experience in selecting suppliers.
One of the project team had asked sourcing to provide some third-party IT contractors to support one of the IT projects. The project team had proposed eight potential HR agencies which might able to provide the resources we needed. Mauricio and I were to speak to all these candidate vendors and find out about the service, price, conditions and reliabilities etc...
We started with a number of meetings with the manager of the project team to further understand their needs. For the next step, we organized a set of questionnaire templates and assessment papers for the candidate suppliers to complete. The completed templates and papers provide information about the suppliers such as financial stability, service availability, pricing, sustainability and a lot more.
It took a few weeks to get all the information on hand before we moved on to select the best three agencies. We discussed and negotiated the Ericsson contract conditions with all three companies. One supplier was unable to comply with these conditions and was eliminated from the process. In the end, we signed a contract with two of the suppliers. The whole process took about two months. I was told that this sourcing activity was comparatively small. Sometimes it takes a year to complete the whole sourcing process due to the complexity of the business needs.
Goal 1: Improve my IT skills especially with SAP and Excel software
Self-evaluation: I have had enormous progress in learning how to navigate in SAP system. Part of my job is to analyse Purchase to Pay (P2P) issues and provide the solution to holdups with invoices stuck in the system. In the beginning of my internship, I would stress out whenever I saw an email asking "Why has this invoice not been paid". But now, I get excited to see the emails coming in and I have even been given a nickname; "The CSI of ANZA Sourcing"😄
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| Email Reply from A SAP "Pro"😄 |
The Business Warehouse is a function within the SAP system. Ericsson uses this function to generate reports according to specific business analytical needs. Excel is used to manipulate the raw data and convert them to the report required. Since I am responsible for monthly reporting duties and daily reporting needs for the ANZA Sourcing team, my Excel skills have improved significantly. I have learnt from online training sources, supportive team members, and by exploring the software on my own. It was quite a struggle in the beginning as I was unfamiliar with all the skills required for my role. However, by the third/fourth month, I start to feel more confident with my skills and knowledge and require much less time to complete the reports.
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| Monthly Report for the Team |
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| Getting better with Excel! |
Achieving this goal requires the accumulation of knowledge through the past six months of internship. A lot of observation has been done to fully understand where the problem lies.
Ericsson has a large vendor base with over 4000 active vendors and around 2000 are used on a regular basis. The company had introduced the E-invoicing Portal called TAULIA to improve supplier information visibility and Accounts Payable efficiency. However, the implementation of this portal has not been supported well enough to achieve these goals. In my opinion, the major reason for the failure is the lack of staff and supplier knowledge of the portal and a lack of ongoing support for the transition to using the portal.
I have received a lot of emails about problems with using the Portal and decided to make it my internship year project to revise and re-install the Portal in ANZA Sourcing. I have collected some cases of the typical problems users had and developed mitigation strategies for these issues. These proposed solutions are to be discussed with my supervisor and team before any action can be taken.
 |
| Email to re-literate Taulia Portal to a Supplier |
Learning Goal 3: Learn the different stages and various activities of the sourcing process at Ericsson.
Two months ago, one of the Category Managers, Mauricio, asked if I was interested in getting involved in sitting in on some of the processes relating to supplier selection. My primary focus until then was to understand the role and dealing with P2P issues. I was very happy to get some first-hand experience in selecting suppliers.
One of the project team had asked sourcing to provide some third-party IT contractors to support one of the IT projects. The project team had proposed eight potential HR agencies which might able to provide the resources we needed. Mauricio and I were to speak to all these candidate vendors and find out about the service, price, conditions and reliabilities etc...
We started with a number of meetings with the manager of the project team to further understand their needs. For the next step, we organized a set of questionnaire templates and assessment papers for the candidate suppliers to complete. The completed templates and papers provide information about the suppliers such as financial stability, service availability, pricing, sustainability and a lot more.
It took a few weeks to get all the information on hand before we moved on to select the best three agencies. We discussed and negotiated the Ericsson contract conditions with all three companies. One supplier was unable to comply with these conditions and was eliminated from the process. In the end, we signed a contract with two of the suppliers. The whole process took about two months. I was told that this sourcing activity was comparatively small. Sometimes it takes a year to complete the whole sourcing process due to the complexity of the business needs.
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